Shipping & Delivery

Shipping Policy – DAISYSAY

Last Updated: October 30, 2025

At daisysay.com, we are committed to providing a smooth, transparent, and reliable shipping experience. Below you’ll find a detailed overview of our U.S. domestic shipping practices.

1. Serviceable Regions

We currently ship to all 50 U.S. states, including Alaska and Hawaii.

At this time, we do not ship to:

• P.O. Boxes
• APO/FPO addresses
• U.S. territories
• International locations

We plan to expand internationally in the future and will notify customers when global shipping becomes available.

2. Order Fulfillment Timeframe

• Standard Processing Time: 1–2 business days after payment confirmation.
• Same-Day Processing: Orders placed before 2:00 PM EST on business days may be processed the same day.
• Next Business Day Processing: Applies to orders placed after 2:00 PM EST, on weekends, or on holidays.

Note: During promotional events or peak seasons (e.g., Black Friday, Christmas), processing times may extend by an additional 1–2 business days.

3. Delivery Estimates

Estimated delivery time is 2–4 business days after your order has been processed.

Delivery time may vary due to:

• Your location (urban vs. rural)
• Weather conditions or natural events
• National holidays
• Carrier delays or disruptions

If your order has not arrived within 7 business days after shipment, please contact our customer support team for assistance.

4. Logistics Partners

We collaborate with trusted national carriers to ensure safe and efficient delivery, including:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx

Our system automatically selects the most suitable carrier based on your delivery location and delivery speed requirements.

5. Shipping Charges

• Flat Rate: $6.99 for all U.S. domestic orders.
• Transparent Pricing: No hidden or additional fees at checkout.
• Promotional Offers: Occasionally, we may offer free shipping. These promotions will be clearly announced on our website and marketing channels.

6. Order Tracking

Once your order ships, you’ll receive an email with your tracking number and a direct tracking link. You can use it to:

• Track your shipment in real time.
• View the estimated delivery date.
• Monitor carrier status updates.

If no tracking update appears within 72 hours after shipment confirmation, please reach out to our support team.

7. Delivery Issues

If you encounter any of the following issues, please contact our customer service immediately:

• Tracking data has not updated in over 5 days.
• Delivery marked “delivered” but not received.
• Items received are damaged or missing.
• Order not received within 7 business days.

8. Customer Service

Email: support@daisysay.com
Response Time: Within 1 business day
Resolution: Our team will initiate a carrier claim or arrange for a replacement/refund when applicable.

Company: DAISYSAY LLC
Address: 8100 Ensenada Ct, Arlington, TX 76002, United States
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)